Shipping policy
Shipping Policy
Last Updated: May 2026
Thank you for shopping with KlayrSkin. Please review our shipping and delivery policy carefully before placing your order.
1. Processing Time
Orders are processed within 1–5 business days unless otherwise stated. Processing times may vary during restocks, sales, holidays, or high order volume periods.
Customers will receive confirmation once orders are ready for delivery or shipment.
2. Barbados Delivery
KlayrSkin currently offers local delivery within Barbados to select parishes for a fixed delivery fee.
Delivery fees are calculated based on the delivery location/parish and will be displayed at checkout or communicated before payment is completed.
Available delivery areas may include:
- Christ Church
- St. Michael
- St. George
- St. Philip
- St. James
- Other selected parishes
Delivery availability and pricing are subject to change at any time.
3. Delivery Conditions
Customers must provide accurate delivery details and be available to receive their order at the agreed delivery time.
KlayrSkin is not responsible for delays caused by:
- Incorrect addresses
- Customer unavailability
- Weather conditions
- Traffic delays
- Unforeseen circumstances
If a delivery attempt fails due to incorrect information or customer absence, additional delivery fees may apply for redelivery.
4. International Shipping
International shipping may be available for selected locations. Shipping rates and delivery times vary depending on destination and carrier.
Customers are responsible for any customs fees, import duties, taxes, or additional charges required by their country.
5. Shipping Delays
While KlayrSkin aims to deliver all orders promptly, delivery times are estimates only and are not guaranteed.
We are not liable for shipping delays caused by third-party carriers, customs processing, or events beyond our control.
6. Lost or Stolen Packages
Once orders have been delivered to the address provided, KlayrSkin is not responsible for lost, stolen, or misplaced packages.
Customers are encouraged to track their orders and ensure delivery information is correct.
7. Order Tracking
Tracking information will be provided when applicable. Customers are responsible for monitoring tracking updates after shipment confirmation.
8. Contact Information
For shipping questions or delivery assistance, please contact KlayrSkin using the official contact methods listed on the website.